Baan Chuddanip - Holiday Villa Reservation
Terms & Conditions
All bookings are made with the owner of the BAAN CHUDDANIP property, LANGWIL CO. LTD. The payment of any deposit for the rental rate shall be taken as confirmation of acceptance of the following conditions:
- Booking Process
1.1 Provisional Confirmation of Availability and Rates
Upon receipt of a request confirmation of availability, the applicable Villa rates and the amount of deposit required will be advised.
Bookings are on a 'first-come, first-served' basis and are for a minimum of three (3) nights, with the exception of certain periods and unless otherwise specified in the confirmation of availability.
1.2 Exclusions & Additional Charges
Rates do not include baggage handling, gratuities, telephone, car rental, food, soft drinks and/or liquor, and any excessive cleaning required upon departure (such as upholstery or rug shampooing, etc) or replacement of breakage's. Fair wear and tear accepted.
1.3 Initial Deposit
An initial deposit of three (3) nights of the Villa rental must be paid to confirm a booking, unless otherwise specified in the confirmation of availability.
During Christmas and New Year, fifty percent (50%) of the Villa rental due is to be paid to confirm a booking.
Before the booking is confirmed and a contract comes into existence, Langwil reserves the right to increase or decrease the agreed prices. No contract will exist between with Langwil until receipt of funds.
If funds are not received within five (5) banking days the reservation shall be deemed to have been cancelled and Langwil reserves the right to allocate the Villa to another client. Should the booking be cancelled, cancellation charges will become payable in accordance with Paragraph 3 hereunder.
Transfer of the outstanding balance must be paid at least 30 days before the day of arrival, unless otherwise specified in the confirmation of availability.
If Langwil does not receive the balance by the due date, Langwil reserves the right to cancel the booking and cancellation charges will apply.
If the booking is confirmed within 30 days of the arrival date, the whole amount of the Villa rental is to be paid at the time of booking. This is applicable for all seasons.
- Cancellation and Amendments to Reservations
If it becomes necessary to cancel all or any part of the booking, Langwil must be notified in writing (email acceptable). The cancellation will take effect from the day the written confirmation is received.
The following cancellation charges will be applicable depending on when the notification of the cancellation is received in writing and the period of stay in the Villa:
Standard and Peak Seasons:
30 days or more before arrival date:
All Payments are forfeited but credited for 9 months from the date of the cancellation confirmation by Langwil reservation department. The credit can be used by the client or anyone on their behalf for any reservation, during any period.<
Within 30 days of arrival date:
All rental payments are forfeited. A full or partial refund is solely applicable in the event that Langwil secures another reservation covering partially or fully the initial cancelled reservation.
FOR ANY CANCELLATION AFTER THE DEPOSIT AND/OR BALANCE PAYMENT FOR THE CHRISTMAS AND NEW YEAR PERIOD: ALL PAYMENTS ARE FORFEITED AND A FULL OR PARTIAL REFUND IS SOLELY APPLICABLE IN THE EVENT THAT LANGWIL SECURES ANOTHER RESERVATION COVERING PARTIALLY OR FULLY THE INITIAL AND CANCELLED RESERVATION.
The above cancellation charges also apply if Langwil cancels the booking due to non-payment of the balance. If the dates of the booking require to be changed or amended, this may be treated as a cancellation of the original booking and cancellation charges may apply.
Any change to the original reservation is subject to the approval of Langwil.
Early departure penalty will be subject to negotiation with our Manager on Koh Samui.
- Arrival & Departure Times
Guests should assume that the Check In Time is 3:00pm and Check Out time is 10:30am (early arrival and late departure will depend upon availability of the villa at the time of arrival or departure).
The Client is responsible for informing the correct arrival details (flight number) whenever an airport transfer is part of the Villa service.
- Alterations and Cancellations By Langwil
Though it is unlikely that Langwil will have to make any changes to confirmed arrangements, it does occasionally happen, and we will advise you at the earliest possible date. If, for any reason beyond our control, we are unable to provide you with the Villa, Langwil shall reserve the right to cancel the reservation. For example, but not inclusive, if the properties are damaged or rendered unusable Langwil will endeavor to locate an alternative property for the period required but no guarantee is given that this can be done. However, if this is not possible, or you do not wish to be transferred, Langwil will cancel the booking and refund in full, less any bank transfer charges, the amount paid to Langwil for the Villa. Langwil shall not be liable for any further obligations or claims by the client.
- Registered Guests
Only those persons stipulated on the booking form may reside at the property as guests. Please notify us as soon as possible of any changes. The number of people staying at the property, including children, must not exceed the maximum capacity indicated in the property description or elsewhere, except in the case of infants (under two years old), or unless specifically authorized.
Should the owner or the local representative find that the number of people staying at the property exceeds that on the booking form or the maximum capacity of the villa, he may, at the absolute discretion of the Langwil representative, ask the extra person or persons to either pay the applicable additional charge as per the published rate or to vacate the property forthwith.
No camping is permitted in the property grounds.
Langwil regrets that no pets are allowed on the entire property.
In case a party is to be organized within the property for a number of guests in excess of 1.6 times the maximum occupancy of the villa, a surcharge of US$ 600 (7% tax applicable),will be levied. In addition, a guarantee deposit of US $1,500 wjll be collected on site and from which a cleaning surcharge of up to US $350 (subject to 7% tax) will be deducted before refund to the guests.
- Security Deposit
A security deposit may be payable to Langwil with the payment of the balance. This is to cover the cost of any damage or breakage's during the rental period of the Villas or their contents. If requested this amount will be returned to you at the time of departure, less any such costs.
It is a condition of the booking that the entire party is covered by comprehensive travel insurance (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including evacuation and repatriation coverage).
Langwil is held harmless by you and your party against all claims including any accidents or illness related to the use of the Villa facilities or locally procured third party services such as, but not limited to, watercraft, water sports, jeep or motorbike rental.
Langwil shall not be responsible for any delay, additional expense or inconvenience caused directly or indirectly by events outside of Langwil's control such as civil disturbances, fires, floods, severe weather, Acts of God, Acts of Government etc.
By acceptance of this contract it is assumed by Langwil that this requirement has and will be complied with in full.
The Villa description on the website and elsewhere, is made in good faith.
Langwil accepts no responsibility for any modifications made which are not mentioned on the website or anywhere else. Langwil cannot be held liable for the breakdown of the supply of water, or electricity, nor of swimming pool chemical levels and filtration systems, drainage and sewage systems, telecommunications and internet services though we will use our best endeavours to arrange for any such problems to be solved quickly. It is understood that infrastructure, local standards and conditions are often of a less developed nature in a remote resort location than in more urban environments. Langwil will do as much as can be reasonably expected to avoid and rectify any problems that may occur, but cannot be held responsible for any problems.
Any complaints must be notified to Langwil within 24 hours of the occurrence giving rise to the complaint, and must then be notified in writing to Langwil before departure. Should a problem that has been notified remain unsolved please make a complaint in writing to Langwil within 14 days of the completion of the rental period. If the Villa is vacated before the end of the rental period without mutual agreement this may result in the loss of all rights to compensation. No complaint will be considered if made after the departure date or if not acknowledged by Langwil or the villa Manager(ess).
- Conduct & Behaviour
The person paying the deposit for the villa rental is responsible for the correct and appropriate behaviour of the guests staying at the Villa. Should any member of the party behave in a manner considered inappropriate, either Langwil, or the local representative may at their absolute discretion ask the offending guest or guests to vacate the Villa forthwith. In such a case, this will be treated as a cancellation of the original booking and no refund can be claimed from Langwil.
- Staff at the Villas
The services of some staff are included at the villa (ie: Villa Manager/Maintenance and Housekeeper/Manageress). Additional services such as those of a Thai Chef, Babysitters and/or Drivers can be sourced, although such services cannot be guaranteed and depend on availability. Please give as much notice as possible, especially at peak holiday seasons and we shall try to assist. Langwil can assume no liability for such contracted staff. The rates for these services will be provided in advance and shall be paid as incurred direct to the Manager at the Villa.
- Linen & Towels
Linen and towels are provided at the Villas. These are normally changed every three (3) days. If you require more frequent changes there may be extra charges. Limited laundry facilities exist on site and charges are made per item. Outside services are also available for a small service charge and must be paid at the time incurred or latest at the time of departure.
Personal safe are provided in all villas. It is strongly recommended that they are used top store items such as passports, cash, traveller's cheques etc.
Any valuables left at the property are the guests sole responsibility. Langwil nor the staff can be held responsible for any loss or damage of personal property.
- Due Care and Supervision
As part of this agreement Guests are required to take due care when residing at the villas and be especially watchful of children playing in the gardens, near the entrance from the main road; near any stairways; or near or in the pool. Furthermore Guests are not permitted to enter the Villas when wet from swimming as the floors can be slippery. Damage or injury arising as a result shall not be the responsibility of Langwil in any way whatsoever.
I/We agree to the above conditions and do hereby agree to the application of the above Terms and Conditions to our reservation.